New Hampshire
Division of Higher Education

Complaint Policy

To file a complaint against a New Hampshire institution (public or private) with the NH Department of Education, Division of Higher Education – Higher Education Commission, you must exhaust all avenues with the institution for resolution (including the Chancellor’s Office for the University System of New Hampshire or for the Community College System of New Hampshire). If you have done so, then please complete the Complaint Form below and submit to this office. Once received, personnel at the Division of Higher Education will review the information provided and where appropriate, initiate an investigation. On all matters, this Division will either investigate the complaint or send it directly to another agency that is authorized to address the concern(s). If academic or personal records from the institution are required to investigate the complaint, you will be required to submit authorization permitting the institution to release records to us.


Note: If you are a client of the NH Department of Education’s Bureau of Vocational Rehabilitation, please contact your counselor directly.


Complaint Form

Required Information  *
Check all that apply:

General Information

 


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Briefly describe the complaint filed at your institution or what was your reason for not doing so. (Place details below.)


(500 character limit; 500 remaining.)
 
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Personal Information

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Complaint/Appeal Details

Briefly describe the problem with the school. (Please be specific and include dates and names of persons with whom the interaction occurred, the location of the contact, the identity of any witnesses and a summary of the complaint outlining your dissatisfaction.)


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Authorization and Waiver

By submitting this form, I hereby request and authorize representatives of the institution to disclose fully to the NH Department of Education, Division of Higher Education – Higher Education Commission and its authorized representatives, all information and records relating to me. I, however, waive any and all personal privileges, which may attach to such information only to the extent necessary for the proper authority of the NH Department of Education, Division of Higher Education – Higher Education Commission; otherwise, any such information shall be confidential and shall not be disclosed.

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New Hampshire Department of Education
101 Pleasant Street | Concord, NH | 03301-3852
Telephone: (603) 271-3494 | TDD Access: Relay NH 711